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FAQs
We know that our products are the means to an end. We work to deliver a hassle-free experience, so that you can spend your vacation vacationing. To that end, we include a variety of complimentary add-ons with every order - so you can spend less vacation time thinking unvacationy thoughts. To set up a rental, select your item, your preferred location, and we’ll take care of the rest. Oh yeah, and we should mention that we offer free delivery and pickup for all orders with no minimums. You can also hit the ground running with pre-arrival delivery! For returns, our driver will call you to arrange a time, and you do not have to be present for returns - you can leave the equipment in an accessible location and we will retrieve it.
We deliver pretty much everywhere. From the sunny south shores of Poipu and Koloa to the northern coastlines of Hanalei and Princeville, we've got it covered.
The best way to determine the price of your order is to put it together in a shopping cart. There is no commitmen until a payment is made and you can modify your cart until you're happy with the contents of your order.
Yes. We do not charge any fee for delivery or pickup. Delivery/Pickup Service is included with your rental.
If the weather makes conditions unsafe, then we will fully refund your order (even up to the moment of delivery). Sadly this sometimes happens, but we don't want you too worried about the forecast when you're booking. Go ahead and make your reservations, and we'll talk weather when it's time. If however, you'd like to cancel your order for any other reason, then please do so at least 24 hours ahead of time. We cannot accomodate same-day cancelations (by then we'll have already committed our own time and money to serving you).